do you currently train your employees on tile and stone?
you spend hours teaching them about the products you offer and
what each products attributes are, or do you let them pick-up
knowledge as they get through each day for months, and after a
year or more you now have a trained employee who has then become
a valuable asset.
simple would it be to sign up each employee to a class that would
teach them the right way to sell, merchandise, install and maintain
tile, and within a short time frame of less than one month they
have a good understanding of the tile and stone business with
a certification that you can use to further your business goals.
CTS certified employee hits the ground running”
Your new employee
The employee who is involved in the industry but needs to get
to the next level
The seasoned employee who needs certification
Your company benefits from properly trained
employees who become certified in the industry and will be recognized
as experts in
their field. Use in your advertising strategy to the consumer, “your
staff are experts who are independently trained and certified”
CTS certified employee is an acknowledged expert”
For one low fee we provide to your employee a learn at their own
pace course to teach everything they need to know to; instantly answer
customers questions or know how to find the answers online at the CTIOA and
Tile Doctor Web sites.
purpose of this course is to quickly get your employees to a level
of understanding of the industry. They will feel comfortable that
any question they get asked during the course of business is known
to them or can be researched quickly and answered properly, making
your staff the experts in their field.
a successful completion of the 10 lesson course we certify each
employee allowing them the satisfaction they have received an
entry level certification in tile and stone.
Tile Specialist (CTS):
- Types of tile – the history of – selection of tile
and qualities of tile
- Types of stone – fabricating process - Selecting the right
stone for the project
- Dry installations
- Wet installations
- Showroom Sales and Merchandising
- Final test
CTS Cost is $79.00 US per person.
Tile Installer (CTI):
The CTI (Ceramic Tile Installer) Course is designed to assist the
implementation of proper procedures for surface prep and tile installation
for that individual who installs tile for a living. Prerequisites
would include proof of license or business entity having to do with
tile installation as well as proof of passing the CTS Course.
After passing the CTI Course the successful student will receive a Certificate
stating that this individual has successfully completed the CTIOA Inc. curricula
having to do with proper tile setting and surface prep, procedures for floors,
baths and counter tops.
The CTI course consists of the following 4 lessons:
- Installation - Counter Tops
- Installation - Showers and Tubs
- Installation Knowledge
- CTI Final Exam
CTI Cost is $169.00 US per person.
You must have passed the CTS course prior to
starting the CTI course
Ceramic & Stone
Maintenance Specialist (CSMS)
The CSMS (Ceramic & Stone Maintenance Specialist) Course is designed
to assist the implementation of proper maintenance and ongoing care
for ceramic tile and stone. There is no prerequisite for this course.
Simply register for this course as an individual student
or choose a company bulk registration for all your employees.
The CSMS course consists of the following 7 lessons:
- Tile & Stone care categories
- Tile Care
- Unglazed Tile
- Stone Care (Marble, Limestone, Travertine, Shellstone)
- Stone Care (Granite, Slate, Quartzite, Sandstone, Adoquin)
- Synthetic Stone.
- Grout Care (Final)
CSMS Cost is $49.00 US per person.
CTIOA FIELD REPORTS
4 pack certification for CTIOA Field Reports.
- Bio-organic Growth - FR 2002-6-13
- Concrete Tiles - FR 2006-5-23
- Floor Crack Isolation Membranes - 2007-6-24
- Direct Bond Thin Set method Glass Mosaic Tile Over Exterior and Interior Portland Cement Mortar Beds & Cementitious Board Units (CBU) - FR 2002-4-25
CTIOA Field Reports is $49.00 -
industry’s best education is closer than ever at the
of Tile and Stone
You receive all training online; a certificate is mailed upon completion
of final test with passing grade from The Tile and Stone University
and the CTIOA, designating the CTS, CTI, CSMS certifications with
the students name and date of completion.